Secrets of Customer Relationship Management

Secrets of Customer Relationship Management
By:"James G. Barnes"
Published on 2001-01 by McGraw-Hill Companies

E-book Library:"Business & Economics"

Relationship marketing has been a buzzword for years, but is it anything more than that? Who really knows what it means? This work aims to provide readers with a complete overview to understanding the concept of customer relationships and how to apply it in today's world of ever-increasing competition.

This Book was ranked 11 by Google Books for keyword bobol warnet.

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